Most of the commonly reported issues and questions are answered in the Frequently Asked Questions (FAQ) option under the Support menu of this website.
*** PLEASE NOTE ***
Your forum account is not the same as the account used in the shop. They are completely separate accounts.
Your forum account is not the same as the account used in the shop. They are completely separate accounts.
1st December: A new version of the GoFlight Interface Tool for MSFS is now available.
12th November: A new version of the GoFlight Interface Tool for X-Plane is now available.
6th June: A new version of Virtual Flight Sim Hardware is now available (huge update)
21st November: A new version of the GoFlight Interface Tool for FSX/FSXSE/P3D is now available.
"2nd October: A new version of the GoFlight Interface Tool for X-Plane is now available." Aha...
I have paid for the current version of the GoFlight Interface Tool for X-Plane 11 and I have used it quite a time..
Today, when starting the program, I got the message, that there is a new version available. That was all, the program, I paid for (as mentioned), immediately was closed. Tried to start the tool several times - always the same result.
Damned! You cannot force your customers to install a new version and threw them out, if they are not doing so! They payed for it! And damned, you are not giving a hint, where to pick up this new version and what to pay for it. This is disgusting.
Today, when starting the program, I got the message, that there is a new version available. That was all, the program, I paid for (as mentioned), immediately was closed. Tried to start the tool several times - always the same result.
Damned! You cannot force your customers to install a new version and threw them out, if they are not doing so! They payed for it! And damned, you are not giving a hint, where to pick up this new version and what to pay for it. This is disgusting.
Comments
If you cannot engage without having a public meltdown, I suggest you need to seek a therapist! Just ask for help, there is no need for toxic behaviour on this forum! Any more of this nonsense and I will ban you!
Best wishes
Steve
Mahalo,
Gary Anderson
sorry for my rough tone yesterday night - I really was upset.
But beyond that my complaint is still valid:
1. First of all - and this I am telling you as a practicing German lawyer - you cannot request your customers to install a new version of the tool and at the very same moment make the current version inoperative without any explanation and - this is essential - without customer's approval. This is illegal under German law and I am sure, that it is illegal in the U.K. either.
2. Don't you think, it would have been a good idea to tell your customers together with the intitial info about the new version, where to find it and how to bring it to life - instead of leaving people alone just with an inoperative tool and a bunch of error warnings like "object reference not set", "Application halted ( a very long text message) and "GIT does not function any longer"?
As you know, other customers like SebDev today announced the same problems here in the forum.
3. According to my account, this morning I had 6 downloads of GIT XPlane.zip left. After downloading the new version (same name) just one time and as advised a few minutes ago, I have now left 2 of them instead of 5 - why?
Anyway - the GIT is now operating again, thanks for that.
Regards
Claus
I had that issue also with version 2.0.16.3 and 3.0.0.
When the new version isn't working as expected, this didn't allow me to do a roll-back. Lucky me, Steve was very fast to fix the issue, I he wouldn't be available for the coming days, I also would have been upset no longer being able to enjoy my GoFlight modules when flying Xplane.
But I guess Steve will need to look at the error message "object reference not set" and the "Application halted" to avoid this annoying behavior in the future.