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Error

ndelgadocndelgadoc
in GoFlight Interface Tool - Technical Support
Hello!

every time i open my goflight interface tool and then i click on the fsx icon an error apears (atteched below), and mcp is not working well, every knob works fine but the windows show only a lot of cero numbers.

everything was working good with  the Goflight PMDG interface tool, i dont know why it is not working with this program.

i have mcp pro and efis, my operating system is win7 64bits.

i hope you can help me!

thanks,
Nico.

Comments

  • admin_ppsadmin_pps

    Hi Nico,

    The error is related to GFDevFSX which is the Goflight Inc driver software and I do no use or reference that particular program at all. I only reference GFDev.dll from GoFlight.

    If the PMDG Interface was working OK and GIT is not, I suspect you may not be running the very latest version of the NGX/77X. GIT is always built to work with the latest version only.

    Best wishes

    Steve

  • ndelgadocndelgadoc
    hello Steve, i thought you were right but its defeniltly the interface tool i just installed the demo version for X-plane and as soon as i open the interface tool the same error appears, it have never happened to me with any addon,  i have updated win 7, and uninstalled and then installed again visual c++ redistributable packages for visual studio 2015 and also 2016, because in my research i found that the error is related to that program, and still happening the same.

    i hope you can give me an answer, since i have been looking my self for one since your last comment.

    best regards,
    Nico


    2.PNG 25.8K
  • admin_ppsadmin_pps
    edited May 2016

    Hi Nico,

    Now that error is for GIT, but the first one most definitely was not.

    It looks like the c++ runtimes are not installing on the system. Can you copy and paste the error message as text so I can translate it in Google and tell you what to do.

    Thx

    Steve

  • ndelgadocndelgadoc
    yes, sorry i didnt realize it was in spanish, what it says is the following:

    "the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. try reinstalling the program to correct this problem"

    since that i have been trying to reinstall  Visual C++ 2015 redistributable (X64) many times, and it keeps showing me an installation error, so i have tried to update windows and also turning off the antivirus while installing it and nothing, it seems like the installer is not finding the correct folders.

    regards,
    Nico 




  • admin_ppsadmin_pps

    Hi Nico,

    Try running these two files and let me know what errors you get if any. Best to run them as administrator.

    https://www.dropbox.com/s/t0qfbka1vuk8ir9/vcredist_x86_VS2013.exe?dl=0

    https://www.dropbox.com/s/9850fyincn0c6ug/vcredist_x86_VS2015.exe?dl=0

    Thx

    Steve

  • admin_ppsadmin_pps

    and this one:

    https://www.dropbox.com/s/jlonydl1avudsgz/vcredist_x64_VS2013.exe?dl=0

    Thx

    Steve

  • ndelgadocndelgadoc
    hello Steve, i have solved the problem with the installation error of the Visual C++ 2015 redistributable (X64) and also the error message "api-ms-win-crt-runtime-l1-1-0.dll is missing" the problem was that visual C++ 2015 works with win7 Service pack1. there was an error in my windows update that didnt let it download the sp1, ant it was when i run my windows troubleshooting when i fount out that i didnt have sp1 installed.
    once i installed SP1 the visual C++ 2015 worked fine as well as GIT X-plane. 


    GIT fsx was still showing me an error "VCRUNTIME140.DLL missing" which i solved installing the Visual c++ 2015 Redistributable x86 (32bits) even in the system was 64bit, it made the error disappear but a new error appear. 

    the new error was "MSVCR120D.DLL which was solved Installing Visual C++ 2013 redistributable.

    thanks for your help!
    best regards.

    Nico

    PD: sorry for the bad english!
  • ndelgadocndelgadoc
    by the way is there any chance you can rename the post as Error api-ms-win-crt-runtime-l1-1-0.dll, VCRUNTIME140.DLL, MSVCR120D.DLL missing SOLVED.

    thanks,
    Nico
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