Most of the commonly reported issues and questions are answered in the Frequently Asked Questions (FAQ) option under the Support menu of this website.
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Your forum account is not the same as the account used in the shop. They are completely separate accounts.
Your forum account is not the same as the account used in the shop. They are completely separate accounts.
1st December: A new version of the GoFlight Interface Tool for MSFS is now available.
12th November: A new version of the GoFlight Interface Tool for X-Plane is now available.
6th June: A new version of Virtual Flight Sim Hardware is now available (huge update)
21st November: A new version of the GoFlight Interface Tool for FSX/FSXSE/P3D is now available.
No Display Updates since going on v2.0.0.0
Hi Steve,
I just bought the PMDG 777 and activated the Data broadcast like I allready used it with the 737NG and the 744 QotS II. After having trouble connecting, I decided to update all components to the latest version PMDG as well as your great Interface tool.
I now have the situation, that I can enter data via the Engravity CDU, but the Screen is frozen. I get a single screen Update, when I choose save settings from your tool, but afterwards there are no updates for the screen.
What did I change?
- All was running fine (PMDG 737NG (v1.20.8396) & 744 (3.00.8382) - Interface V 1.747.0.0)
- Installation PMDG B777 (V.1.10.8414)
- Error no Screen Updates with B777 CDU
- Updte Interface to V. 2.0.0.0
- No Change - error persists
- Update PMDG 737NG to 1.20.8413 & 744 to 3.00.8415
- Now the Error is also present with the 737NG & B744
- Input OK but no Screen updates - usually stays blank
Could you please advise, what I can try to get it running? May I provide data to you, for trouble shooting? If yes, what do you need?
Thanks a lot for your engagement.
Kind regards
Martin
I just bought the PMDG 777 and activated the Data broadcast like I allready used it with the 737NG and the 744 QotS II. After having trouble connecting, I decided to update all components to the latest version PMDG as well as your great Interface tool.
I now have the situation, that I can enter data via the Engravity CDU, but the Screen is frozen. I get a single screen Update, when I choose save settings from your tool, but afterwards there are no updates for the screen.
What did I change?
- All was running fine (PMDG 737NG (v1.20.8396) & 744 (3.00.8382) - Interface V 1.747.0.0)
- Installation PMDG B777 (V.1.10.8414)
- Error no Screen Updates with B777 CDU
- Updte Interface to V. 2.0.0.0
- No Change - error persists
- Update PMDG 737NG to 1.20.8413 & 744 to 3.00.8415
- Now the Error is also present with the 737NG & B744
- Input OK but no Screen updates - usually stays blank
Could you please advise, what I can try to get it running? May I provide data to you, for trouble shooting? If yes, what do you need?
Thanks a lot for your engagement.
Kind regards
Martin
Comments
I presume pressing EXEC + S displays the setup screen OK and you have checked all the baud rates etc in the driver, the settings tab and the CDU as these may have reset/changed.
What version of Flight Sim are you using so I can check at my end.
Thx
Steve
yes, I checked also the baud rates etc. and that fits together. I found the most interesting part, that after saving the settings, the unit is reseted and exactly once the display content is received from PMDG/ simconnect and sent to the engravity CDU but any update is stuck. On the "overview" tab I have "three greens" in a row for CDU, simconnect and PMDG model.
I use a P3Dv3 on Win 8.1 64bit. If you need the exact build of P3Dv3 I have to check it, as soon as I am back on my FS machine, but this is the only app in the chain I have not updated to the latest version while looking for a solution yesterday.
Thank you
Martin
just for beeing sure, here my detailed Versions:
P3Dv3 3.4.9.18400
SimConnect 3.4.0.0 (as stated in the P3D about dialog box)
Best
Martin
I presume you have checked the FAQ entries here: https://www.pollypotsoftware.org.uk/support/user-guide/engravity-cdu-pmdg-interface/26-installation/71-faq-engravity-cdu-pmdg-interface.html
Thx
Steve
yes I worked through the FAQ.
Thanks for trying to reproduce
Martin
I feel really sorry for bothering you with a dumb error of mine. I found the error - I used the wrong interface version. Until I installed the trippleseven and updated the other two planes on sunday the FSX version of your interface tool just worked fine with P3Dv3 and PMDG.
I just checked all 3 planes with the P3D version of your tool and everything works fine.
Probably this is another good check for the FAQ - be sure to use the right version for your sim.
Please accept my excuse for this kind of stupidity.
Keep up the good work, I enjoy using your tool very much.
Best
Martin