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Not working at all

andycrawfandycrawf
in GoFlight Interface Tool - Technical Support
I have ourchased the interface tool as I have new PC running Prepare 3D with a MCPPRO I used with my last FS 4 years ago. It just doesn't work. If I try to load a plane in the set up it just crashes and despite all connections working the MCP PRO still locks up when I turn knobs. Feel like I light have wasted £29.99.

Comments

  • admin_ppsadmin_pps
    I need more information than you have provided. What version of Windows and P3D are you running? What aircraft are you trying to use it with? Can you provide the error message when it crashes?

    For a basic test, Can you load up the default beech baron so its in the virtual cockpit. Start GIT and confirm the Detective button is enabled. If so, go to the MCP PRO tab, click FS Default and then enable the MCP PRO in GIT. Quit QIT and reload it. Does the MCP PRO work properly? IF not, what happens? Can you copy and paste the GIT log?

    Best wishes
    Steve
  • andycrawfandycrawf
    Hi Steve

    P3D version 4.0.28 on Windows 10. Have tried what you suggest and MCP worked for a few turns (which is an improvement) but then locked up. Log is here:

    13:24:54 GoFlight Connection Starting.....
    13:24:54 SimConnect Connection Starting.....
    13:24:55 SimConnect Message Processing Started
    13:24:55 GoFlight Connection Started
    13:24:55 SimConnect Connection Started
    13:24:55 Aircraft Connection Starting.....
    13:24:55 SimConnect: Event Received: Aircraft Loaded/Flight Loaded
    13:24:55 SimConnect: Event Received: SIM, 1
    13:24:55 SimConnect: Event Received: PAUSE, 1
    13:24:58 FSUIPC: Connection Failed: No connection could be made because the target machine actively refused it 127.0.0.1:8385
    13:24:58 Aircraft Connection Started
    13:24:58 Simconnect Version: 3.4.0.0
    13:24:58 Aircraft FullName: beech_baron_58
    13:24:58 Synchronising Switches & Selectors .....
    13:24:58 LvarNamesUpdated!
    13:24:58 Creating Bespoke Vars
    13:24:58 Bespoke Vars Created
    13:24:58 Importing Bespoke Variables
    13:24:58 Bespoke Vars Assigned, Importing Bespoke Events
    13:24:58 Bespoke Events Temp Imported
    13:24:58 Bespoke Events Imported
    13:24:58 Loading Aircraft Settings
    13:24:58 GetXMLConfigData
    13:24:58 GotXMLConfigData
    13:24:58 Loading Power
    13:24:58 Loading MCPPRO
    13:24:58 Loading MCP
    13:24:58 Loading EFIS
    13:24:58 Loading P8
    13:24:58 Loading T8
    13:24:58 Loading RP48
    13:24:58 Loading MESM
    13:24:58 Loading WP6
    13:24:58 Loading LGT
    13:24:58 Loading LGT II
    13:24:58 Loading GF46
    13:24:58 Loading GF45
    13:24:58 Loading TQ6
    13:24:58 Loading DIO
    13:24:58 Loading GF166
    13:24:58 Loading SECM
    13:24:58 Loading Joysticks
    13:24:58 Clearing Displays
    13:24:58 Reset Data
    13:24:58 Aircraft Settings Loaded
    13:24:58 Calling Aircraft Changed
    13:24:59 Aircraft Changed
    13:25:00 Synchronising Switches & Selectors Complete

    Andy
  • admin_ppsadmin_pps
    Ok, just so I'm clear is GIT crashing or the MCP PRO locking up or both when used with the Beech Baron?

    Thx
    Steve
  • andycrawfandycrawf
    PRO locking up and actually now not showing the correct numbers when matched to the aircraft. THe GIT only crashes when I try to use the IMPORT function under the aircraft it has linked to. All links are green. The MCP firmware is A22.
  • admin_ppsadmin_pps
    Is your MCP PRO connected to a USB2 or 1 port? It can't be connected to USB3.
  • admin_ppsadmin_pps
    Once you have confirmed that its connected to USB 2 or 1, shutdown your flight sim and GIT and use this test software from GoFlight to make sure everything is working OK with your MCP: https://www.dropbox.com/s/n1hw4huebtuwgqz/MCPProChkA25.zip?dl=0

    Thx
    Steve
  • andycrawfandycrawf
    display looked OK with right numbers but when knobs turned it locked up. I have seen comments sbout voltages causing the issue but thst was what I purchased the tool for. Do I need to contact Go Flight?
  • admin_ppsadmin_pps
    The MCP PRO firmware below A25 causes the lockups. The sliders in GIT help to reduce lock ups by slowing down the commands sent to the MCP PRO, but there is always a risk of a lockup.

    We can purse resolving the issues in GIT by getting the Beech Baron to work OK by increasing the CMD and Write Delay sliders on the GIT tab until the MCP PRO becomes more stable or you can contact GoFlight and see if they will upgrade the firmware for you.

    Again, double check you have it on USB 2 or 1 as it will cause the MCP PRO to lock up and generally misbehave.

    In GoFlights drivers readme.txt file they talk about using USB 1 for older devices that lock up. Not sure if you have an old USB 1 expansion card you could install?

    Let me know how you wish to proceed.

    Best wishes
    Steve
  • andycrawfandycrawf
    OK will check the USB ports on the PC with who supplied it and also play with the sliders. Don't have USB 1 so will call Go Flight if this doesn't work.
  • admin_ppsadmin_pps
    OK, if you still have number mismatch problems, make sure you have set the MCP PRO to compatible add-on in GFConfig, otherwise you will have GIT and the GoFlight drivers both attempting to update the MCP PRO which will not only cause it to lock up but will produce a garbled display.

    The sliders will be trial and error as each PC is different. The higher the values, the more sluggish the MCP PRO will feel, but the less likely it will be to lock up.

    Once you have a stable system, we can look at the crash you had reported earlier.

    Keep me posted.

    Best wishes
    Steve
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