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Can not get my MCPPRO to work

marsh1965marsh1965
in GoFlight Interface Tool - Technical Support
I have had the MCPPRO for a number of years and have never had any real problems with it however i now have a big problem, i can not get it to work. I have downloaded the latest interface tool P3D 64 BIT and when i fire it up everything is greyed out and i can not move or close the interface tool, i have to shut it down via the task manager. I have lines across all of the the dials on the actual hardware and am now getting pretty frustrated as i do not know what else to do, any help woul;d be appreciated

Comments

  • admin_ppsadmin_pps
    What has changed on your system? Can you roll back? If not, make sure you have latest version of GIT and the GoFlight drivers. Make sure they are installed into the same directory as GIT needs access to GfDev.dll from the drivers. If that makes no difference, it may be a corrupt settings file. Try renaming Documents\GoFlight Interface Tool so GIT starts clean.

    Best wishes
    Steve
  • marsh1965marsh1965
    I have the EFIS working but nothing else after trying everything you have said
  • marsh1965marsh1965
    Still have dotted lines across all display
  • marsh1965marsh1965
    I have now the 787 working using a profile, are there any PMDG profiles i could use?
  • admin_ppsadmin_pps
    Have you ENABLED the MCP PRO in GIT?
  • marsh1965marsh1965
    Yes I have
  • admin_ppsadmin_pps
    edited July 2019
    Do the controls work on the MCP PRO? It is just the displays not working? Is GIT still locking up?
  • marsh1965marsh1965
    So to context everything works fine in X Plane so I know its not a hardware problem. It works in Prepr3D in the quality wings however only the EFIS works in any of the PMDG aircraft. The MCP starts off with dashes on the display however when i go into settings on the GITand enable the dashes dissappear and i get nothing. I try and restart but the MCp remains "dead". As i have said in my previous post everything has been working fine until last week!!!
  • marsh1965marsh1965
    Apologies the GIT is no longer locking up and no controls work except for the EFIS
  • admin_ppsadmin_pps
    If nothing is working then it suggests that you are not using the latest PMDG aircraft versions. Support is built in for the NGX/777/747. You just need to enable the MCP PRO in GIT for each aircraft. Is there anything listed in the Log? Have you tried both the 32bit and 64bit versions of GIT for P3Dv4?
  • marsh1965marsh1965
    I have the latest PMDG products installed just checked when going to enable as i have said in my previous post the dash's dissapear and the MCP " There is a number of things listed in the log but too big to send via forum
  • admin_ppsadmin_pps
    Have you tried both the 32bit and 64bit versions of GIT for P3Dv4?

    Once you have tested both versions and neither work test if GIT is working with default aircraft with the MCP PRO? Test by loading up the Beech Baron 58 and clicking the Default FS button on the MCP PRO tab and then ENABLE it for the aircraft. It should come to life. To make sure its GIT doing it and not the GoFlight drivers, right click on the blue and black aircraft icon on the notification area of the Windows Taskbar and choose quit. GIT should be the only thing driving the MCP PRO now. If that works OK, then I can only suggest a reinstall of the PMDG aircraft or you find out what changed on your system that broke it and roll the changes back. I really need the log - its there to help me diagnose problems. Can you copy and paste it into a file and attach to this thread for me to look at tomorrow. If you quit GIT before attempting to use it with a PMDG aircraft, the log won't be that long.
  • marsh1965marsh1965
    Appreciate your help i am away now until Friday morning i will do it then, appreciate your patience
  • marsh1965marsh1965
    I have now got it working in the PMDG 737 however it still wont work with the 777 or 747, the simconnect/FSX remains red
  • admin_ppsadmin_pps
    You need to show me the log.

    Best wishes
    Steve
  • marsh1965marsh1965
    i HAVE ZIPPED THE LOG UP HOPEFULLY YOU CAN SEE
  • marsh1965marsh1965
    i HAVE ZIPPED THE LOG UP HOPEFULLY YOU CAN SEE
  • marsh1965marsh1965
    i HAVE ZIPPED THE LOG UP HOPEFULLY YOU CAN SEEimage
  • marsh1965marsh1965
    I have tried a number of ways to send the log but it will not send. Do you have another way of receiving the log
  • marsh1965marsh1965
    09:52:47 SimConnect Connection Starting.....
    09:52:48 SimConnect Message Processing Started
    09:52:48 GoFlight Connection Started
    09:52:48 SimConnect Connection Started
    09:52:48 Aircraft Connection Starting.....
    09:52:48 Prepar3D v2 ini file not found
    09:52:48 Prepar3D v3 ini file not found
    09:52:48 PMDG SDK option is OK in Prepar3D v4
    09:52:48 SimConnect: Event Received: Aircraft Type Changed
    09:52:48 SimConnect: Event Received: SIM, 1
    09:52:48 SimConnect: Event Received: PAUSE, 0
    09:52:48 GoFlight Connection Starting.....
    09:52:48 SimConnect Message Processing Finished
    09:52:48 SimConnect Connection Starting.....
    09:52:49 Creating Bespoke Vars
  • marsh1965marsh1965
    09:52:49 Bespoke Vars Created
    09:52:49 Importing Bespoke Variables
    09:52:49 Bespoke Vars Assigned, Importing Bespoke Events
    09:52:49 Bespoke Events Temp Imported
    09:52:49 Bespoke Events Imported
    09:52:50 SimConnect Message Processing Started
    09:52:50 GoFlight Connection Started
    09:52:50 SimConnect Connection Started
    09:52:50 Aircraft Connection Starting.....
    09:52:50 SimConnect: Event Received: Aircraft Loaded/Flight Loaded
    09:52:50 SimConnect: Event Received: SIM, 1
    09:52:50 SimConnect: Event Received: PAUSE, 0
  • marsh1965marsh1965
    09:53:22 WinSock: Connection Failed: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    09:53:22 LUA Processor: Connect Exception - Object reference not set to an instance of an object.
    09:53:22 Aircraft Connection Started
    09:53:22 Simconnect Version: 3.4.0.0
    09:53:22 Aircraft FullName: PMDG 777-200LR
    09:53:22 Synchronising Switches & Selectors .....
    09:53:25 Synchronising Switches & Selectors Complete
  • marsh1965marsh1965
    Thats the log
  • admin_ppsadmin_pps
    There is nothing in the log that would impact PMDG aircraft, but other aircraft may not work with GIT as Winsock is being blocked or the GoFlight Interface Module.dll is not loading. GIT has done everything correct for PMDG though. The aircraft are not communicating with GIT for some reason. Its back to what has changed on your system that has messed everything up?

    Best wishes
    Steve
  • marsh1965marsh1965
    I have changed nothing on my system, i wish i had as it would no doubt be easier to resolve
  • admin_ppsadmin_pps
    Can you go back to the old version and see if that works?
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