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reset my x-plane plug in

mexusa12mexusa12
in GoFlight Interface Tool - Technical Support
can some one reset my x-plane plug in please

Comments

  • admin_ppsadmin_pps
    Done!
  • mexusa12mexusa12
    edited November 2019
    It work one time and I have a message the there is a new version I download the new version and I still get error 202 exceeded install cou Whats going on ?? Help please Every time I turn on the plug or app ask to be activated that's NOT normal ?? my other plug in for FSX OR P3DV4 WORKS OK
  • admin_ppsadmin_pps
    Uninstall the old version first.

    Best wishes
    Steve
  • mexusa12mexusa12
    edited November 2019
    Ok went to my control Panel> delete the old plug in >Went to the polly pot site download another version( is that the new version ? ) Still the same Problem every time I turn on plug in ask for activation I do it 3 times and then I get locked out ??? HELP Where is the new version is it in my downloads ?
  • mexusa12mexusa12
    log file
  • admin_ppsadmin_pps
    What changed on your system for this to start?
  • mexusa12mexusa12
    edited November 2019
    it looks like my Cat pis on my system the power supply mother board and the processor got damage I purchased the same processor i9 9900k different mother board EVGA and EVGA power supply . Not sure the that's the issue my other APP for P3Dv4/FSX works ok no need to be activated every time Maybe I need I new serial Number for the X-PLANE APP ? when I delete the app in the control panel is there anything else to delete anywhere Maybe in the x-plane folder
  • admin_ppsadmin_pps
    That's really odd as both versions of GIT use the same licensing tech??!!

    Delete the GIT directories in C:\ProgramData (its hidden by default) and also in C:\Users\[your username]\AppData\Local\PollyPot_Software

    Best wishes
    Steve
  • mexusa12mexusa12
    edited November 2019
    I did that but you forgot to reset my activations again so I can tried it and hopefully this will work As I said my P3dv4 APP works just fine even with the new mother board
  • mexusa12mexusa12
    Can you RESET my activations PLEASE
  • admin_ppsadmin_pps
    Done!
  • mexusa12mexusa12
    BIG thank You and hand shake It work thank you for working with me on this I now shut the computer and start the app does not ask to be activated anymore I think now be OK
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