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Major Error Message

TazmanTazman
in GoFlight Interface Tool - Technical Support


This message came up when I reinstalled the software after upgrading to a new SSD drive. Not sure what to do as it wont load at all.

Comments

  • admin_ppsadmin_pps
    Its an XAML error related to config files. Try deleting C:\Users\your username\AppData\Local\PollyPot_Software. If that doesn't work, rename Documents\GoFlight Interface Tool to start GIT with no configuration and if that works, restore from a backup.

    Best wishes
    Steve
  • TazmanTazman
    Im sorry its taken time to reply.
    I have no C:\Users\your username\AppData\Local\PollyPot_Software, I have also tried renaming and the error is still showing up. I have no clue what to do about it.
  • admin_ppsadmin_pps
    You did change "your username" to your username/login name?

    Best wishes
    Steve
  • TazmanTazman
    yes, there is no Pollypot_Software located in that file location.
    I have removed everything I can find associated with either Pollypot or GoflightInterfaceTool either on the computer and in the registry and it still shows the same error on a fresh install.
  • admin_ppsadmin_pps
    edited July 2020
    At least one of those directories has to be there, because its reading the XAML file and finding an error. Also AppData is a hidden directory.
  • TazmanTazman
    I found the Pollypot directory but there is nothing in it and have done a total fresh install of the program and its still showing the same error as above.
  • admin_ppsadmin_pps
    Have you renamed Documents\GoFlight Interface Tool to something else?
  • TazmanTazman
    Yes, it still wont load.
  • TazmanTazman
    Can you reset the key count on my account as well, i have exceeded the install limit. Thanks.
  • admin_ppsadmin_pps
    I can't reset your install count as you have used a different email address with your order than the one used in the forum. Can you pm me the order email address or order number.

    Your error can only be related to XAML errors related to those two directories, you are missing something.

    Best wishes
    Steve
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