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Unable to get key to work?:

rogerutleyrogerutley
in GoFlight Interface Tool - Technical Support
Unable to copy paste the key for some reason and when I type in the long key it fails. I have the latest Git installed..thanks

Comments

  • admin_ppsadmin_pps
    I have just tried your user key and it worked just fine. Have you got google translate running or a language selected on the website dropdown as this will corrupt the key. If not what error code are you getting.

    Best wishes
    Steve
  • rogerutleyrogerutley
    Thank you Steve.. I am not aware of Google translate running? At firehouse now but will get error code tomorrow when I get back to my pc. It says no internet connection I think? But that cannot be correct.. Also still unable to paste key after copied.. I tried everything I know of including control+c.. Thanks for your quick reply, Roger
  • rogerutleyrogerutley
    When I download from my account I assume it is the current version?
  • admin_ppsadmin_pps
    Yes, it will be the latest. You may have a firewall blocking GIT if it says no Internet connection.

    Best wishes
    Steve
  • rogerutleyrogerutley
    I will check that out. It appears it is downloading and extracting OK.. Just trouble getting the key in
  • rogerutleyrogerutley
    Still unable to paste key into box..firewall is off..no language selected..google translate not on as far as I can tell
  • admin_ppsadmin_pps
    I have you tried CTRL+C then paste via CTRL+V
  • rogerutleyrogerutley
    You are a genius! And I a computer beginner! After much grief just trying to copy, paste using mouse.. Five seconds doing your suggestion and able to paste! Then able to register ! So sorry to take up so much of your time do to my ineptitude! Customer service unmatched! Thanks again! Roger
  • rogerutleyrogerutley
    Anyway to get addition downloads in "downloads left"?..for some odd reason my GF-P8 will not work. It works in P3d without a interface. Also, where can I find windows8fixer please?..Thanks again..Have a great day!Roger
  • admin_ppsadmin_pps
    The fixer is in your Goflight drivers directory. I have reset your download count.

    Best wishes
    Steve
  • rogerutleyrogerutley
    Thank you Steve! Your customer service is excellent! Be safe
    Roger
  • konjankonjan
    I have the same problem getting the key to work. I copied key from my shop account, I paste it into the user key box ok and when I try to register it states, Registration failed - 202 exceeded install cou

    Does cou indicate count, if so can you reset?


    Any help would be appreciated

    Regards Konrad
  • admin_ppsadmin_pps
    Hi Konrad,

    I have reset your install count.

    Best wishes
    Steve
  • konjankonjan
    Thanks Steve

    Konrad
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