PMDG 737NGXu Gear retraction issue with LGT

frantzy

Hi everyone - I'm enjoying the 737 NGXu and everything is working except gear retraction on the LGT. Raising gear only brings it up to the "OFF" (middle) position. Even cycling it I cannot get it to retract to "UP"; I end up having to use the G key. Latest versions of everything, and it worked fine in NGX.

User error or SDK change?

Thanks!
Mike

admin_pps

Hi Mike,

See the LGT section here: https://www.pollypotsoftware.org.uk/support/user-guide/user-guide-git/19-operating/36-configuring-goflight-devices-additional-information-pmdg-ngx-77x-747x.html

Best wishes
Steve

frantzy

Hi Steve, thank you... but yes I’m already familiar with that section, and that’s how it worked for me with the NGX: Down to Up with the 1st cycle, Up to Lock with the 2nd.

But with the NGXu, it’s working like this: Down to Lock with the 1st cycle (red gear lights but no gear retraction), Lock to Down with the 2nd.

I take it that’s not what you’re experiencing?

Thanks,
Mike

admin_pps

Hi Mike,

I will have to look into it. Its the same code as used by the NGX but perhaps PMDG have changed something for the NGXu which has broken it.

Best wishes
Steve

stopnicki

Steve/Mike:

I can confirm the behaviour of my LGT II, exactly as Mike is describing.
The only difference is that at times, totally randomly it appears, the device will function just as the "real" gear lever. That means, that the lever will go all the way up to "UP", the same will happen in the airplane, the gear will retract and then I can lower the lever one notch, to "OFF", and the same will happen in the airplane.

But, most of the time, it will behave as Mike indicated.

Regards,
Roberto

AWE2502

Hi Steve,
I was just about to request some help on this when I saw it here.
PMDG must have changed something, the only way it will work is if I hit the "G" key on the keyboard, as the gear raises I lift the LGT lever to up. Once its retracted, I cycle the gear lever on the LGT to down and back up to get it into the off position on PMDG. Once its off I can lower the gear with the lever.
Thanks
Terry

eddmariner

yes guys i have the same problem too. If i do the same as terry it works the same way , but thats not acceptable. Is anything being done to resolve this? Has a solution been found??

AWE2502

I have checked, as far as I can see, and can find no reason for the change in the gear function on the PMDG 737u. So I believe that PMDG must have changed something on their end. It is only on the gear retraction function, the function to put the lever in "off" position, and to lower the gear, has remained the same.
Terry

frantzy

Does silence on this issue suggest an upcoming PMDG update will fix it?

admin_pps

No, I'm bogged down Alpha testing a new product I've written. It will be a few weeks away, I haven't forgotten about it.

Best wishes
Steve

frantzy

OK thank you for the update Steve. Good luck with the new product!
-Mike

admin_pps

Hi Mike,

This is now fixed, so expect a release over the weekend with P3D v5 support.

Best wishes
Steve

frantzy

Hi Steve,

Yes! It's working great now with the new version. Thank you very much!

Mike