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400 It has been detected a sequence that could mean a hacker attack. Your request can not be process

I don't seem to be able to get past the above in any part except the forums.
Using firefox browser, win10

Answers

  • Answer ✓

    Hi,

    I have cleared the server cache. Clear your browser cache and try again. If still no good press CTRL+F5 in the browser on the pages getting the error.

    Best wishes

    Steve

  • Thanks Steve,
    Worked this morning.
  • Hi Steve,
    Started to get this hacker attack a couple of days ago and have tried clearing the browser cache and cntrl-F5 but nothing seems to work. I've run virus scanning but nothing gets picked up. I get to this page through a google search link.

    Thanks.

    David
  • Hi David,

    I have cleared down the server caches. Please clear your browser cache and try again.

    Best wishes
    Steve
  • Steve,
    Cleared the browser cache but no luck. I'm able to get to the shop.pollypotsoftware.org.uk sites (Products, Shop and MyAccount) but none of the others at www.pollypotsoftware.org.uk, but I can get to this forum site through google.

    Thanks.

    David
  • That is strange, because the last entry in the log for the security software is dated 20th April. Can you try another browser?

    Best wishes
    Steve
  • Steve,
    Used Firefox and had no trouble accessing the sites. I'm getting rid of IE11.

    Thanks.

    David
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