Most of the commonly reported issues and questions are answered in the Frequently Asked Questions (FAQ) option under the Support menu of this website.
*** PLEASE NOTE ***
Your forum account is not the same as the account used in the shop. They are completely separate accounts.
1st December: A new version of the GoFlight Interface Tool for MSFS is now available.
12th November: A new version of the GoFlight Interface Tool for X-Plane is now available.
6th June: A new version of Virtual Flight Sim Hardware is now available (huge update)
21st November: A new version of the GoFlight Interface Tool for FSX/FSXSE/P3D is now available.

Cannot purchasr

Cannot complete purchase even after trying all methods
Sent email 3 days ago??

Comments

  • Hi,

    Can you explain in more detail about where in the checkout process you get stuck or something fails. I have had sales going through via Stripe (Credit Card) and PayPal so there are no technical issues.

    Thx
    Steve
  • Thank you for your response
    What happens is I go through all the steps necessary to make the purchase and when it comes to the final stage of saying which credit card to use I put that information in and then it doesn't go any farther
    I have tried it with more than one message of payments like PayPal or credit cards and it does the same thing it just seems to lock up
  • Strange. Are you running ad blocking software that could be interfering? Try using a different browser and/or clearing your browser cache and try again.

    Best wishes
    Steve
  • Okay thank you I will try that then I will let you know what happens
  • Thank you Steve I eventually managed to download the program

    In an effort to make things as simple as possible I wanted to use the download configuration files for the units that I ha

    1 the instruction refers to steps to take for versions of both above and below a certain amount I can't see where I read the version of the software ?

    Using the automatic config download again I was trying to as a start get the proper file downloaded for my landing gear trim my LGT

    It tells me to download a zip file and but I'm not sure where I
    it get it from or what is it file name should be ?
    I did find a list of files that were all XML files does it mean that I have to find out which one of those XML files is correct for my LGT or or how do I identify which file to download it ?

    It also tells me it's one of the last steps to enable the device well how do I enable it ?


    By the way I do get a little bit of information on my LGT the lights come on on it but it is not doing anything within flight Sim
    The if it was possible for you to give me just a basic line by line instructions to load that might help if that's possible

    Trying to follow the instructions on the computer or on my phone it's quite confusing because of the are multiple links that it says that you should make so it kind of gets confusing and of course the amount of ads that keep coming up doesnt help

    Thank you
    Norm
  • Best to start with the Beginners Guide here: https://www.pollypotsoftware.org.uk/support/user-guide/user-guide-git/46-beginners-start-here/151-beginners-guide.html

    Which aircraft and what flight sim are you using?

    Best wishes
    Steve
  • Thank you I am using the beginner's guide and I'm using flight simulator 2020
    As I said I'm getting confused about which files I need to download and where to download them from?
    I'm also unclear as to how to identify the right files because I get a whole page of XML files
    the aircraft I'm using is just a regular 172
  • Could anyone tell me if it is necessary to have
    fsuipc installed for me to get GIT to work?
  • Also if any kind person could give me a step by step instructions to get
    My LGT to work
    I have W10 and using MSFS2020
    Thanks in advance
    I am in my 70 s and the grey matter is not like it used to be LOL

    Norm
  • The 172 can use the default buttons. On the LGT tab, select the device, then click the drop down next to it, to enable it. Then click the Default FS button which will automatically configure the LGT.

    It should now work OK. If the LED's are not lit, simply quit GIT and then restart it.

    Best wishes
    Steve
  • k the drop down next to it, to enable
    Which drop down?? the only drop downs are Device Enabled 8 import export

    ?????
    is there anyway you could connect with me and see what is wrong??

  • If you can see ENABLED that you have it enabled, so all good.

    Best wishes
    Steve
  • ok thanks Steve
    I did that but still doesn't work?

    Here is a list of all my steps

    1) Load GF config (although my version shows FSX???)

    2) Highlight LGT (in GFCFG)

    3) Load MSF's and load interface tool

    4) Click on LGT and enable it?

    5) LGT still doesn't work?

    6) Restart GIT

    7) Still not work
    Ref lights on LGT I only get the 3 gear light to come on?

  • edited May 2022
    Question
    I don't need FSUIPC for this to work, do I ???
  • let me rephrase that question Do you need FSUIPC for this to work?

    Also Is there a GF cfg That is for MSFS 2020?
    Thank you

    Norm
  • edited May 2022
    You are using GFConfig which is GoFlights own driver software. That does not work with FS2020. You need to ignore GFConfig.

    Use GIT and on the GIT LGT tab, make sure its enabled. Then click the Default FS button on the GIT LGT tab, which will automatically configure the LGT. Quit GIT, then start GIT.

    Try following the instructions here: https://www.pollypotsoftware.org.uk/vanillaforums/discussion/1436/fs2020-feature-status-and-usage/p1

    Best wishes
    Steve
  • Ok Steve
    I followed all the instructions and I can still not get it to work??
    One thing I do notice is that when I click the icon to start GIT, It seems to go to the area where hidden icons are and I get a message to "double click to restore"
    Also when I open task mgr, it shows 2 instances of GIT opened??. It does this every tine?? any way it still does not work
    16:53:35 GoFlight Connection Starting.....
    16:53:35 SimConnect Connection Starting.....
    16:53:35 SimConnect Message Processing Started
    16:53:35 GoFlight Connection Started
    16:53:35 SimConnect Connection Started
    16:53:35 Aircraft Connection Starting.....
    16:53:35 SimConnect: Event Received: Aircraft Loaded/Flight Loaded
    16:53:35 SimConnect: Event Received: SIM, 1
    16:53:35 SimConnect: Event Received: PAUSE, 0
    16:53:36 WinSock: Connected To 127.0.0.1 On Port 27016!
    16:53:36 LUA Processor: Started!
    16:53:36 Aircraft Connection Started
    16:53:36 Simconnect Version: 11.0.62651.3
    16:53:36 Aircraft FullName: Asobo_C172sp_classic
    16:53:36 LvarNamesUpdated!
    16:53:36 Awaiting Late Lvar Registrations (30 Second Timeout)
    16:53:38 Late Lvars Detected
    16:53:38 Late Lvar Detected: LOCAL_milliBar_to_inHg
    16:53:38 Late Lvar Detected: XMLVAR_AudioPanel_1
    16:53:38 Late Lvar Detected: XMLVAR_Magneto_Starter_IsHeld
    16:53:38 Late Lvar Detected: ENG FUEL VALVE:1
    16:53:38 Late Lvar Detected: XMLVAR_LeverThrottleHidden1
    16:53:38 Late Lvar Detected: XMLVAR_LeverMixtureHidden1
    16:53:38 Late Lvar Detected: XMLVAR_YokeHidden1
    16:53:38 Late Lvar Detected: XMLVAR_YokeHidden2
    16:53:38 Late Lvar Detected: XMLVAR_ElevatorTrim_Switch_1
    16:53:38 Late Lvar Detected: XMLVAR_ElevatorTrim_1_SwitchStateTimer
    16:53:38 Late Lvar Detected: HANDLING_ElevatorTrim
    16:53:38 Late Lvar Detected: ParkingBrake_Position
    16:53:38 Late Lvar Detected: XMLVAR_ADF_Frequency_10_Khz
    16:53:38 Late Lvar Detected: XMLVAR_ELT_STATE
    16:53:38 Late Lvar Detected: XMLVAR_ELT_TEST_TIME
    16:53:38 Late Lvar Detected: LIGHTING_STROBE_1
    16:53:38 Late Lvar Detected: LIGHTING_NAV_1
    16:53:38 Late Lvar Detected: LIGHTING_TAXI_1
    16:53:38 Late Lvar Detected: LIGHTING_LANDING_1
    16:53:38 Late Lvar Detected: LIGHTING_BEACON_1
    16:53:38 Late Lvar Detected: DEICE_Pitot_1
    16:53:38 Late Lvar Detected: XMLVAR_IE_Throttle_VR_Handled
    16:53:38 Late Lvar Detected: XMLVAR_IE_Throttle_VR_Value
    16:53:38 Late Lvar Detected: INSTRUMENT_Altimeter_1
    16:53:38 Late Lvar Detected: INSTRUMENT_Course_1
    16:53:38 Late Lvar Detected: INSTRUMENT_Course_2
    16:53:38 Late Lvar Detected: AS530_Default_MapZoomRange
    16:53:38 Late Lvar Detected: AS530_SelectedSource
    16:53:38 Late Lvar Detected: AS430_MapZoomRange
    16:53:38 Late Lvar Detected: AS430_SelectedSource
    16:53:38 Late Lvar Detected: INSTRUMENT_ADF
    16:53:38 Late Lvar Detected: LIGHTING_GLARESHIELD_1
    16:53:38 Late Lvar Detected: LIGHTING_GLARESHIELD_2
    16:53:38 Late Lvar Detected: LIGHTING_PANEL_1
    16:53:38 Late Lvar Detected: LIGHTING_PEDESTRAL_1
    16:53:38 Late Lvar Detected: LIGHTING_CABIN_1
    16:53:38 Late Lvar Detected: LIGHTING_CABIN_2
    16:53:38 Late Lvar Detected: XMLVAR_ELT_ACTIVATION_TIME
    16:53:38 Late Lvar Detected: AS430_ScreenLuminosity
    16:53:38 Late Lvar Detected: AS430_State
    16:53:38 Late Lvar Detected: KR87_ScreenLuminosity
    16:53:38 Late Lvar Detected: KR87_State
    16:53:38 Late Lvar Detected: KT76C_ScreenLuminosity
    16:53:38 Late Lvar Detected: KT76C_State
    16:53:38 Late Lvar Detected: KAP140_ScreenLuminosity
    16:53:38 Late Lvar Detected: KAP140_State
    16:53:38 Late Lvar Detected: AutopilotPreflightCheckCompleted
    16:53:38 Late Lvar Detected: HourMeter_ScreenLuminosity
    16:53:38 Late Lvar Detected: HourMeter_State
    16:53:38 Late Lvar Detected: AS530_ScreenLuminosity
    16:53:38 Late Lvar Detected: AS530_State
    16:53:38 Late Lvar Detected: AIRLINER_MCDU_CURRENT_FPLN_WAYPOINT
    16:53:38 Late Lvar Detected: MAP_FP1_NOT_SPECIFIC_COLORS
    16:53:38 Late Lvar Detected: AS530_Default_MapShowCursor
    16:53:38 Late Lvar Detected: M803_ScreenLuminosity
    16:53:38 Late Lvar Detected: M803_State
    16:53:38 Late Lvar Detected: MAP_SHOW_TEMPORARY_FLIGHT_PLAN
    16:53:38 Late Lvar Detected: FLIGHTPLAN_USE_DECEL_WAYPOINT
    16:53:38 Late Lvar Detected: Glasscockpits_FPLHaveOrigin
    16:53:38 Late Lvar Detected: Glasscockpits_FPLHaveDestination
    16:53:38 Late Lvar Detected: MAP_SHOWN_FLIGHTPLAN_INDEX
    16:53:38 Late Lvar Detected: HUD_AP_SELECTED_SPEED
    16:53:38 Late Lvar Detected: HUD_AP_SELECTED_ALTITUDE
    16:53:38 Late Lvar Detected: KAP140_BARO_Display
    16:53:38 Late Lvar Detected: PFD_BRG1_Source
    16:53:38 Late Lvar Detected: PFD_BRG2_Source
    16:53:38 Late Lvar Detected: PFD_CDI_Source
    16:53:38 Late Lvar Detected: GPS_Current_Phase
    16:53:38 Late Lvar Detected: Glasscockpit_DmeSource
    16:53:38 Late Lvar Detected: XMLVAR_IsDeiceAirFrame
    16:53:38 Late Lvar Detected: XMLVAR_IsDeiceAirFrame2
    16:53:38 Late Lvar Detected: XMLVAR_CabinAir_Position_1
    16:53:38 Creating Bespoke Vars
    16:53:38 Bespoke Vars Created
    16:53:38 Importing Bespoke Variables
    16:53:38 Bespoke Vars Assigned, Importing Bespoke Events
    16:53:38 Bespoke Events Temp Imported
    16:53:38 Bespoke Events Imported
    16:53:38 Loading Aircraft Settings
    16:53:38 GetXMLConfigData
    16:53:38 GotXMLConfigData
    16:53:38 Loading Power
    16:53:38 Loading MCPPRO
    16:53:38 Loading MCP
    16:53:38 Loading EFIS
    16:53:38 Loading P8
    16:53:38 Loading T8
    16:53:38 Loading RP48
    16:53:38 Loading MESM
    16:53:38 Loading WP6
    16:53:38 Loading LGT
    16:53:38 Loading LGT II
    16:53:38 Loading GF46
    16:53:38 Loading GF45
    16:53:38 Loading TQ6
    16:53:38 Loading DIO
    16:53:38 Loading GF166
    16:53:38 Loading SECM
    16:53:38 Loading Joysticks
    16:53:38 Clearing Displays
    16:53:38 Reset Data
    16:53:38 Aircraft Settings Loaded
    16:53:38 Calling Aircraft Changed
    16:53:38 Aircraft Changed
    16:53:38 Synchronising Switches & Selectors .....
    16:53:40 Synchronising Switches & Selectors Complete

    Above is copy of log
    So clicking the icon seems to pit access to to the program into the Hidden icons area?
  • it would be really great if you could remote in to me please
  • zip up Documents\GoFlight Interface Tool and attach the file here.

    Thx
    Steve
  • dont know if I did this right?
  • dont know if I did this right?
  • I sent the files some days ago, have you had a chance to look at it?
  • I've been away for a month. I'll take a look over the weekend and get back to you.

    Best wishes
    Steve
Sign In or Register to comment.